Lean On Me IT has partnered with the leader in the cloud telephony space, RingCentral. RingCentral is a provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) platform. More flexible and cost effective than legacy on-premise PBX and video conferencing systems, RingCentral empowers mobile and distributed workforces to communicate, collaborate, and connect via any mode, device, or location. A few reasons why RingCentral is a leader in cloud communications and collaboration.
Connect from your preferred device
On your phone or tablet
On your computer
At your desk
SO MUCH MORE THAN A BUSINESS PHONE
Meet the phone system of the future. Set up in minutes and never drop a call again.
Call, Text, Fax, or chat in one app
Send a business text, fax, visual voicemail, voice-to-text and more.
Easy for everyone
The easiest phone system you’ll ever set up. Use the app on your mobile, desktop, or desk phone
Embed a softphone everywhere
Automate with tight integrations across all the popular business apps.
Work your way
Run your business the way you live your life. Work at your office, at home, or anywhere in between.
A single platform to power connections today that transform business tomorrow
RingCentral MVP®, A unified communications as a service (UCAAS) platform, featuring a financially backed uptime SLA of 99.999%, world-class VoIP Telephony, messaging, and video solutions, as well as all the integrations teams need to stay productive.
RingCentral Video®, A free video meetings solution, powered by Zoom, with team messaging that enables smart video meetings™ and industry-leading collaboration features.
RingCentral Contact center solutions, a robust customer engagement suite that offers inbound voice, outbound voice, and omnichannel digital engagement solutions.
RingCentral integrations, which empowers workflow optimizations and the ability to build customized solutions or select desired apps available on the RingCentral connect platform™.
Recognized as a leading UCAAS solution by industry analysts and reputable companies such as Gartner, omdia, PCMag, Frost & Sullivan, IDC Marketscape, synergy research Group, Google, Forbes, and more.
WHERE EVERY CONVERSATION HAS A HOME
CHAT< SHARE FILES< AND GET WORK DONE — Organized your way
A PLACE FOR PRODUCTIVITY
One Space to talk, share, and manage tasks.
Find what you need fast
Bookmark important messages or shared files, search by keyword, and filter by mentions.
Simplify your workflow
Assign tasks and update stakeholders with built-in task management.
Bring everyone together
Easily add external (or internal) contacts to the conversation – and post emails for context.
Send the right message
Send and receive instant, text, and fax messages from your RingCentral number within the app.
Live video chat rooms
Set up a virtual meeting room that your team can come in and out of at anytime with team huddle.
Reliable Video meeting &
Get seamless video meetings that build, grow, and
connect your teams from anywhere.
Get more out of every meeting
Empower teams with screen sharing, annotations, breakout rooms, in-meeting chat, meeting recording, and more.
Switch devices on the go
Flip from mobile to desktop and back again without ever leaving your meeting
Skip the download, keep the flexibility
Securely host meetings across mobile, desktop, or browser, with or without the app
Take your time with the whole team
Host meetings without time limitations and up to 200 participants per meeting
Let's take a look at some RingCentral Phone features:
Make a business phone number and extension available to each user, so personal numbers remain private. Communicate freely anywhere in the US and Canada, whether internally or externally.
Make emergency calls from most RingCentral endpoints. We transmit the address you provided us to the emergency response center. Please see our Emergency Services Policy for more information on how our emergency calling services work.
Send 1:1 or group text messages from your business phone number.
Select new local, toll-free, and vanity numbers or port existing numbers into the RingCentral system.
View a complete record of your inbound and outbound calls, voicemails, and faxes, synced across all devices in real time.
Whisper, monitor, barge, or takeover customer calls to train team members and ensure superior customer satisfaction.
Take calls from particular callers, block specific numbers, and send others directly to voicemail.
View real-time presence of user extensions so delegates such as admin assistants can efficiently manage multiple calls.
Make short announcements or have quick conversations with built-in intercom and paging.
RingCentral’s AI-powered framework detects and labels suspected robocalls as such, with the option to block calls at the user or company level as needed.
Never miss a call with an extended phone menu and advanced call routing rules. Easily make changes on the go with a visual editor.
Use greetings to enhance your brand and company’s image and keep callers entertained and informed with music and messages while they’re on hold.
Enable users to log in to shared phones to access their own RingCentral extensions, voicemail and greetings, and other features.
Share one phone number across multiple phones, and answer calls from any phone.
Listen to voicemails from any device, or when busy, simply stay informed with transcriptions or voicemail messages delivered straight to your email.
Easily manage your incoming and outgoing caller IDs and choose to display your business name when making calls.
Integrate your company directory, making it easy to search for coworkers, view their availability, and call them.
Send and receive faxes using your desktop, mobile, or tablet. Attach files from your local or cloud storage solutions, and even add a cover page if needed.
Make a warm or cold/blind live call transfer to the desired number or directly to someone’s voicemail.
Record calls manually or even automatically, and store them in the cloud for easy access later.
Hold incoming calls in a public or private virtual location to be retrieved by a user using another RingCentral endpoint.
Seamlessly move a call between your desk phone, softphone, or mobile with no interruptions.
Drive quality interactions and productivity by seamlessly escalating a phone call to a video meeting with just one tap.
Going to be away? Set rules to forward your calls to any extension, internal or external phone number, group, or department to ensure they always get answered.
Every user in the system can use their unique access codes to host and invite up to 1,000 participants to audio-only conference calls.
Have a sales or support team? Set rules to greet, route, and distribute callers to members of a specific team and ensure every call is appropriately managed.
Interact with your company or personal contacts anywhere, anytime, using robust desktop or mobile apps on your preferred device. Prefer to use a desk phone, browse our wide variety of supported devices.